Privacy Information

What information does Crane collect about me on this site?

Crane collects personally identifiable information that you may voluntarily provide on online forms, which may include contact requests, guest comments, orders and other online activities. The personally identifiable information (Personal Information) collected on this website can include some or all of the following: your name, address, telephone number, e-mail addresses, credit card information, and any other information you may voluntarily provide. You will have the choice whether to disclose such Personal Information in the above activities; however, some parts of the website and some services may be difficult or impossible to use if you choose not to disclose Personal Information.

At the time of order, you will have the option to receive future offers and updates from Crane by checking the appropriate opt-in box. If you choose to opt-in, your Personal Information will be kept in a secured database and we will alert you via e-mail to new features, special offers, updated information, and new services.

In addition to the Personal Information identified above, our web servers automatically identify computers by their IP addresses. Crane may use IP addresses to analyze trends, administer the website, track users’ movement and gather broad demographic information to aggregate use. To emphasize, IP addresses are not linked to Personal Information.

Further, Crane’s website may use technologies such as “cookies” to provide visitors with tailored information upon each visit. Cookies are a common part of many commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive as recognition for repeat visits to the website. Every time you visit Crane’s website, our servers, through cookies, pixels and/or GIF files, collect basic information such as your domain name, the address of the last URL visited prior to clicking through to the website, and your browser and operating system. You do not need to enable cookies to visit our website; however, some parts of the website and some services may be more difficult or impossible to use if cookies are disabled. Crane will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that is based on the DoubleClick cookie unless you have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger.

What does Crane do with the information collected?

Crane may use your Personal Information for any of the following purposes: (1) to understand the use of the website and make improvements; (2) to fulfill prizes; (3) to register visitors for online activities such as: online ordering, sweepstakes, contests, surveys, employment applications, comment forms, or any other online interactive activities; (4) to respond to specific requests from visitors; (5) to obtain parental consent from visitors under 18 years of age, when necessary; (6) to provide any necessary notices to visitors or their parent or legal guardians if situations prompt such notification; (7) to protect the security or integrity of the website if necessary; (8) to send notices of special promotions, offers or solicitations; and (9) in general, to promote and market Crane’s business and various products.

With whom does Crane share the information?

Crane will not sell, rent, loan, transfer, or otherwise disclose any Personal Information to third parties except as set forth in this statement. Crane may share Personal Information with third parties under the following circumstances: (i) in connection with a court order, subpoena, government investigation, or when otherwise required by law; (ii) in the event of a corporate sale, merger, acquisition, or similar event; or (iii) working with third party companies to support the website’s technical operation or execute a specific promotion or program (such as providing response to comments, conduct surveys, or maintain a database of visitor information, etc.).

If Personal Information is shared with any third party for the purposes of executing a specific promotion or program, it will be clearly communicated to visitors that the third party will have no right to use the Personal information for independent purposes. In support of this policy, Crane will enter into written agreements with any third party receiving Personal Information requiring the third party to comply with Crane’s privacy policies and applicable laws. To avoid your Personal Information from being shared with a third party, you can choose not to use the affected service or participate in the affected promotional activity.

How can I stop receiving emails about Crane promotions or stop my personal information from being shared with third parties?

If you have opted-in to receive future offers or promotional materials through our Crane-iac Membership, you may subsequently opt-out by visiting http://retail.crane-usa.com/ and logging into one’s user account. Changes to Crane-iac Membership settings can be made on the “My Profile” page. Opting out of your Membership will remove the Crane-iac discount from any orders made with your account.

How do I correct or update my personal information?

All changes to personal information can be made by visiting http://retail.crane-usa.com/ and logging into one’s user account. All changes can be made on the “My Profile” page. If you have any questions, please contact Crane Customer Care at 1-888-599-0992, via our contact form or instant chat.

How do I correct or update my personal information?

All changes to personal information can be made by visiting http://retail.crane-usa.com/ and logging into one’s user account. All changes can be made on the “My Profile” page. If you have any questions, please contact Crane Customer Care at 1-888-599-0992, via our contact form or instant chat.

How does Crane protect the security of my personal information?

Crane uses appropriate security measures to protect all Personal Information collected in a secure, controlled environment. In the event of a security breach where your Personal Information is acquired by an unauthorized person, Crane will take appropriate steps to contain the breach and to notify you of the unauthorized acquisition.

Does Crane’s website link to other website?

Yes. This website may contain links to other websites that may not be owned or operated by Crane. Crane cannot control and is not responsible for the privacy practices or content of such other websites. Crane encourages you to read the privacy practices or content of such other websites. Crane encourages you to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to the Personal Information collected on this website.

How do I contact Crane?

If you have any further questions regarding Crane’s Privacy Policy and the use of your Personal Information, please contact Crane Customer Care at 1-888-599-0992, via our contact form or instant chat.