CUSTOMER CARE

You’ve got questions, we’ve got answers.

We want to set you up for the best experience possible with your Crane product. First, make sure you’ve read your manual cover to cover. Misplaced the manual? Each of our product pages has a copy of the product’s manual for you to download. Have a quick question? You might find the answer in the FAQ section on each product page.

Sometimes water tank caps just get up and walk away. Luckily, we sell replacement parts. Wondering about the warranty of your product, you’ll find that listed right here. Need a visual? We’ve created video tutorials to walk you through set-up, cleaning and basic functions of your Crane products, you can also find them on the individual product pages under the Product Videos section.

Customer Care is in the office Monday – Friday between 9 AM and 4 PM CST.

During these times you can:

 

  • Chat with us LIVE using the box in the lower right corner.
  • Or contact us by phone, email, or with the contact form shown below.

USA Customer Care Email: customer-service@crane-usa.com

USA Contact Number: 1-888-599-0992

Canada Customer Care Email: service@crane-canada.com

Canada Contact Number: 1-855-202-7263

CONTACT FORM FOR USA ONLY: